How to fix QuickBooks error 15215?

Errors and glitches in QuickBooks are quite common, especially when we talk about errors that show up when updating QuickBooks software or installing the same. One such error that we will be highlighting in this particular article is QuickBooks error 15215. This particular error falls under the 15xxx error category and can be often related to the updating process of the QuickBooks software or while you install the same. The error tends to be a complicated one, but it can definitely be rectified with much ease using the right set of steps and procedures.

In order to simply assist you with the fixation process, here we are with this informative guide listing the right measures that you can actually take to get rid of the error successfully. For more information, keep scrolling through the segment and get answers to all your queries related to QuickBooks error 15215.

Read Ahead: How to fix QuickBooks error 15203?

What is QuickBooks error 15215?

quickbooks error 15215

You might get QuickBooks error 15215 while you try updating your QuickBooks software to the latest release. The error is said to be a payroll update error that usually appears stating: QuickBooks could not verify the digital signature for the update.

Reasons behind QuickBooks error 15215

While the error 15215 seems to be a technical one, there can be a few reasons triggering the issue.

  • In certain scenarios, third-party firewall might hinder the smooth working of the software by affecting the connection of the internet.
  • There are certain download manager that use the broadband capacity instigating the QuickBooks error 15215
  • Another possible cause can be if you fail to run the QuickBooks software using Windows admin account
  • If your Internet explorer is showing improper settings, then you can come across the QuickBooks error 15215

You might find this helpful: How to Resolve QuickBooks Error 12029?

Effective Methods to Eliminate QuickBooks error 15215

Every error in QuickBooks can be fixed once you have the right steps in handy. Here are a few methods that you can implement to get rid of the QuickBooks error 15215:

Method 1: Configure Windows Firewall Again

You can definitely try reconfiguring Windows firewall to get rid of the QuickBooks error 15215.

  • To begin with, you need to click on the Windows start tab
  • Further, go for control panel
  • Now, move to windows firewall and then click on the advanced settings tab
  • The next step is to choose new rule tab and you also have to click on inbound rules option
  • After this, you need to select port option
  • Also, go for next tab
  • The user will then have to checkmark the TCP option and further enter a port specific to QuickBooks version you use
  • Followed by, clicking on the allow the connection option
  • Furthermore, you need to click on next tab and enter a name
  • Once done with that, click on finish tab to save the settings
  • Perform the steps for creating outbound rules and you are done with the process

Method 2: Run QuickBooks using admin credentials 

Run QuickBooks as an Administrator

  • You need to first have login credentials to log in as admin
  • After which, you need to right click the QuickBooks icon
  • And then, go for run as admin
  • The next step is to enter the login information
  • After which, you need to click on enter in order to open QuickBooks

Method 3: Modify the internet explorer settings 

Modify Internet Explorer Settings- QuickBooks error 15215

  • Under this process, you need to exit QuickBooks
  • And further, click on the start tab and enter the internet options
  • Now, click on internet options from the list of option
  • The next step is to scroll down to advanced tab
  • After which, search for TLS options
  • Also, check for USE TLS 1.0 whether it is checkmarked or not
  • And then, USE TLS 1.1 and TLS 1.2 are unchecked
  • The next step is to click on apply tab
  • Also, go for ok tab
  • The last step here is to reboot the windows and you are good to go

Other related article: How to fix QuickBooks error 15218? 

Conclusion!

While you reach towards the end of this segment, we expect that you are able to eliminate the error 15215 from its root cause. However, if this doesn’t work for you, then contacting our technical support professionals is a great option. You can dial our technical support number i.e., +1-888-510-9136. Our experts will ensure that your issues are resolved within no time.